FOR FINANCE LEADERS
Save Up to 20% on Care
No Hidden Fees or ROI Risk
No Upfront Fee
We fund the build
Discovery, build, integration and testing aren’t billed. We carry the cost of getting to production.
No Ongoing Fees
No license, no seats, no platform
There’s no platform subscription and no professional services statement of work to keep renewing every time your business changes.
No Minimum
There’s no volume commitment to sign. You pay for what we resolve (with savings baked in).
Opex You Already Have
Reallocated from spend you’ve already approved
Reallocating existing agent and software opex is usually a far shorter path than getting new capex approved. We offset existing human agent and BPO spend, and the cost moves with the volume we resolve.
Your Best Agents, at Scale
The economics of your top 1%, on every call
We study the top 1% of your agents, find what they do differently, and build your bot accordingly. It holds CSAT and FCR at the level of your human agents at up to 20% below the fully loaded cost of your humans plus their software.
Measured Against Your Cost Base
Agents and tooling together
The comparison is your fully loaded cost of human handling plus the software around it.
Savings We Don’t Bill
Keep the breakage and AHT reductions as our gift
Unbilled resolutions and lower AHT on the calls that reach your human agents are savings you keep. At one client, those are expected to top $1 million a year.
You Define Resolution
Or whatever outcome you’re targeting
Mapped to Your Budget Lines
However you measure resolution
We map to your budget definitions so our rate per resolution lands as opex savings on your own lines, and you can measure and justify ROI in your own data.
Keep the Breakage
The cost of an escalation is ours
A call that escalates to a human isn’t billable, which puts the incentive to resolve more on our side.
Priced to Your Desired Outcome
Where full resolution is the wrong measure
If you prefer to prequalify customers, reduce AHT while keeping a human touch, or otherwise don’t want the bot to fully resolve, we will build a bespoke model with you.
Our Key Differentiators
No upfront commitment.
There’s no minimum to sign before value starts
Budget line:
cost to serve, alongside your agent and BPO spend, rather than a capital software purchase
Our usage and token risk:
Volume spikes, model price moves and deprecations don’t reach your invoice
Our investment risk:
Escalated interactions aren’t billable and you keep the intents we were able to solve for free
No scope creep:
New intents and queues are part of the service rather than a change order or contract expansion
Measured client savings are published on the case studies page, net of all our fees.